Return and Refund Policy

Return Policy 

 To make a return submit your return request to support@checlosetboutique.com  with your email address and order number. All requests will be responded to within 2 business day  What items can be returned or exchanged?  All items MUST be returned in protective packaging to reduce damage during handling. Damaged returns will NOT be accepted. Please note that shipping and handling fees are not refundable.  Returns must be unworn, unaltered, and unwashed with all tags attached. NO EXCEPTIONS. If we find any defects on the merchandise, signs of wear or smell we reserve the right to not accept your return.   The following items are excluded and cannot be returned or exchanged: 

 All accessories including sunglasses, jewelry, hats and handbags  Free gifts or promotional items  Lifestyle products  Items marked FINAL SALE  Bodysuits  Items with built in undergarments  Swimwear  Lingerie  Worn items  Items with scents, deodorant, and signs of wear.  Shipping fees  returns?  You have 14 days from the date your order ships to return your item. All returns are refunded via store credit in the form of a CHE Closet Boutique gift card.  The store credit will be emailed to the email address attached to your order.  Please include your packing list or order # with your return.  International orders have a return window of 21 days from the date your order ships.  Customers are responsible for the shipping cost of all returns.   Exchange?  You have 14 days from the date your order ships to exchange your item(s) for a new item(s).  Exchange item(s) must be received within 14 days of exchange order initiation  Exchanges are unavailable for international orders  Customers are responsible for the shipping cost of all returns.   Can I get my money back?  Store Credit will be issued for ALL returns. Refunds are not available.  Are there any return fees?  Return shipping postage is the sole responsibility of the customer.   If you receive the wrong item or a faulty product we will cover the return cost.